Malwarebytes 3.7.1 Premium Causing PC To Freeze

2019, Jun 06    

Problem:

A user running Windows 10 (1803) with Malwarebytes 3.7.1 Premium reported random events where the PC would freeze up. I was able to recreate the problem with network related task.

For example, I could cause it to freeze by printing PDFs from the end-user’s Outlook. The PC would freeze for about 10 minutes exactly and then resume normal operations.

Solution: Workaround

Disable:

• Web Protection
• Ransonmware Protection

You can see here that others are having the issue as well.