I’ve setup the SMTP extension from Mageplaza and successfully sent and email with AWS SES. I tried resetting a user’s password, but the end user never receives the password reset email.
The password reset emails use the Customer Support email address. If this is not configured SES will not deliver it.
Go to Stores –> Configuration –> General –> Store Email Addresses and configure your customer support sender email address that is authorized to send through SES.