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Cursor Spins While Trying To Print in Microsoft Word

Problem:

Enduser called complaining their mouse cursor was acting erratically when trying to print. The cursor was spinning and page size selection was flashing like it was being pressed multiple times. After a reboot, the problem remained. We did end up getting the document to print, but the spinning cursor would remain after printing.  

Solution: 

Removing the network printer and adding it back fixed the issue. I did not change the drivers. This was a Ricoh C306Z. 

Magento 2 CE Product Import Succesful, But No Products Imported.

Problem: 

I had all the necessary fields in my Magento product upload file, and the import would show no problems with the data check test. When I reviewed the import history page it said my import had 0 created, 0 updated, and 0 deleted. Nothing happened. 

magento 2 CE import history page

Solution:

The CSV needed to be saved as UTC-8
In excel click File –> Save As –> Choose CSV UTF-8 (Comma delimited) (*.csv)  

Magento 2 CE – Not Saving Product Attributes Values

Problem: 

You add a product attribute to your store, but when you try to save a value in that field, it just keeps coming up blank after the page reloads. 

Solution: 

You can’t just simply flush the Magento cache, you need to flush the cache storage first then you will be able to see your newly save product attribute. 

System –> Tools –> Cache Management 


Magento 2 – 500 Errors After Installation

I’m working on getting Magento 2 install with Amazon Aurora. The installation went well with no errors but, the page would not load and I was receiving 500 errors. 

Option 1:

Go to the app folder in your root Magento 2 directory, open the file bootstrap.php and uncomment th line – ini_set(‘display_errors’, 1);

Option 2:

Inside your Magento root folder go to var/log/ and check your exception.log for errors.

Sage 100 & Shopify – Inventory Updates

This is a brief nontechnical overview for anyone wanting to know how I push our Sage inventory to one of our Shopify stores. 

In the above image, we start with our on-premise Sage 100 and create a visual integrator (vi) job that exports out the SKUs, quantity available to ship, and retail pricing in a CSV format. 

The vi job exports the CSV file to our internal FTP server that is automated to send the file at certain times to our public web server.

The web server just holds the file for a 3rd party Shopify app called Syncee to pick up and import into our Shopify store. 

Syncee provides email notifications after each job has finished. This email contains details on how many products were updated and how many errors each job encountered. 

Syncee is not a free app by no means, but it worth every penny from my perspective. Syncee plans are based on how many products you want to update and how many times a day you want to run the job.

The devs/support staff are great when you have problems and they will help you get things mapped out before you automate the jobs. After the job is scheduled there really isn’t much to it after that, just make sure you monitor your job status via the email notifications. 

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