Problem:

Operating System: Mac OS X 10.14.4

The end user was experiencing internet connectivity outages randomly with Mail and Safari apps. Using the terminal I was able to ping google.com while other apps like Safari wouldn’t load any websites.

I noticed in the network settings that a Sock Proxy was enabled with localhost withport 8080. I knew this had to be the reason for the internet connectivity problem so I removed the setting and immediately was able to surf the internet again and receive email on the Mail app.

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